1. Receipt and Inspection
  • Once we receive the returned order, our Quality Assurance team will inspect and verify the condition of the returned item.
  • Inspection time may take up to seven (7) business days.
2. Refund
  • Refunds will be issued via the original payment method or by check if the original payment method was bank wire, cash or certain other payments requiring special processing. Refunds within 14 days of order. 
  • For credit card refunds, please allow up to one monthly billing cycle in order for your credit to appear.
  • There is a 5% Restocking Fee for all refunds no exceptions.